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Customer service : A practical approach /

Harris, Elaine K.

Customer service : A practical approach / Elaine K. Harris. - 2nd ed. - Upper Saddle River, N.J. : Prentice Hall, 2000. - xii, 148 p. :

Includes bibliographical references) and index.

ISBN: 0130826650

Subjects--Topical Terms:
Customer

LC Class. No.: HF5415.5.H2897 2000

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Customer service : A practical approach /