Services Marketing : Intergrating customer focus across the firm/ Valarie A Zeithaml... [et al.].
Material type:
TextPublication details: Boston : McGraw-Hill, 2006. Edition: 4th edDescription: xxvii, 708 pISBN: - 72961945
- HD9980.5 .Z45 2006
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Maasai Mara University Library -Main Campus | HD9980.5 .Z45 2006 (Browse shelf(Opens below)) | Available | 201414046 |
Includes index
Includes index
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